Administrator-on-Call Program

The Division of Student Affairs operates a 24/7 Administrator-on-Call Duty system for after-hours response to students in crisis, campus emergencies, and for situations that potentially compromise the health and safety of students. The full-time professional staff that serve in the on-call rotation provide emergency response after business hours to support on-campus and residential student communities. The administrators include an Area Coordinator on Duty, Director on Duty, Dean on Call, and Counselor on Duty.

The focus of response efforts are to provide students with immediate access to essential resources and to coordinate follow-up with appropriate departments the following business day. The administrators on call work closely with campus partners including the George Washington University Police Department (GWPD), Mental Health Services, Facilities Services, GW Housing, and Medical Services as appropriate.

Any student in crisis or experiencing an emergency should immediately notify GWPD at (202) 994-6111.

For consultation with a professional counselor, students can call Mental Health Services at the Colonial Health Center 24 hours a day, 7 days a week at (202) 994-5300.

Medical Services at the Colonial Health Center provides 24/7 medical advice to GW students with an after hours nurse hotline. For consultation, call (202) 994-6827 and press option 0 to speak with the after hours clinician.

If there is not an immediate concern requiring notification of GWPD or if you are concerned about a student, the Division of Student Affairs encourages community members to submit a CARE Network report.